Food and beverages

Brand design for the F&B industry

On the shelf, shoppers choose in a few seconds. In a café, they remember you after one visit.

Before they have tasted anything, customers trust only the packaging, the sign and the menu. Sinh Vũ makes those things say what the product is really worth.

A sample print set for a food and beverage brand: packaging, bottle labels, a takeaway bag and a menu board
Industry landscape01

Where does F&B stand in Vietnam?

A big industry with many players: supermarket shelves are packed and every street has its cafés. A clear brand keeps a product from having to compete on promotions.

VND 843.1 trillion

estimated revenue from accommodation and food services in 2025 (food service not reported separately), 12.0% of total retail sales and consumer services, up 14.6% on the previous year

Source: General Statistics Office, via VnEconomy
15 Feb 2022

Decree 111/2021/ND-CP takes effect: goods sold on the domestic market must carry, in Vietnamese, the product name, the name and address of the responsible organization and the origin, plus mandatory content for each product group

Source: Decree 111/2021/ND-CP, Article 1 (amending Article 10 of Decree 43/2017/ND-CP)
1 Jan 2020

The Law on Prevention and Control of Harmful Effects of Alcohol takes effect: advertising of spirits at 15 degrees or above is banned (Article 5, clause 7)

Source: Law No. 44/2019/QH14, Articles 5 and 13

Advantages

  • Repeat purchaseFood and drink are an everyday expense. Get remembered once and you get chosen many times.
  • Packaging is free advertisingEvery pack on the shelf and every cup out the door is a small sign walking down the street.
  • Specialties come with a storyThe growing region, the recipe and the people who make it are real material to tell. Nothing needs inventing.

Challenges

  • Packed shelves, crowded streetsHundreds of similar products sit side by side. When shoppers can't tell them apart, they choose on price.
  • Fragile trust in food safetyOne bad headline and customers doubt the whole category. Origin and certifications must be easy to see.
  • Growth makes you driftA new region, a new product line, a new branch, and each one does its own thing.
Profiles02

Which stage are you at?

Each stage has its own brand problem. Once you know yours, you know what to do first.

A product about to launch or a venue about to open

  • Choosing a name, designing the label and ordering packaging all at once
  • Not yet clear who you sell to or which shelf you stand on
Do this first
Settle the positioning and the identity system before ordering packaging, the cost that is hardest to undo.

A brand already selling, aiming for bigger shelves or a higher segment

  • Regulars say it tastes great, but strangers don't pick it up
  • You want to get into supermarkets, convenience chains and e-commerce platforms
Do this first
Keep what customers already recognize, then redo the packaging and the storytelling to match the product's level.

A café chain, restaurant group or franchise

  • Every branch prints its own menu and writes its own posts
  • Customers feel one venue is different from the next
Do this first
Write the brand down as standards clear enough for a new branch and its contractors to get right on their own.

A manufacturer with several product lines, or an exporter

  • Every product line has its own packaging style
  • Overseas buyers ask for documents and certifications before they ask for a price
Do this first
Build the brand architecture for the whole range first, then design each line.
Pain points03

Six pain points design can fix

Design can't replace flavor. But it can fix the pain points that make people walk past a shelf or a storefront without stopping.

Customer journey04

Where do customers decide to buy?

Customers pass through five stages before becoming regulars. Wherever the brand falls short, that is where you lose them.

  1. See

    Scroll through videos, walk past a shelf, walk past a venue.

    Common mistakePackaging and signs blend in with dozens of similar ones.

  2. Check

    Turn the pack over, read reviews, look it up on marketplaces and maps.

    Common mistakeOrigin information is vague and product photos are rushed.

  3. Choose

    Pick it up, compare prices, read the menu, order.

    Common mistakeNo visible reason to pay a little more.

  4. In use

    Open the pack, eat and drink, take a photo.

    Common mistakeThe inside doesn't live up to the outside, or there is nothing worth photographing.

  5. Return

    Buy again, recommend, post photos.

    Common mistakeCustomers like it but can't remember the name to look it up again.

Segments05

Twelve segments, twelve ways to get chosen

Drinks compete in the cold case, spices lean on tradition, coffee and tea sell the story of where they grow, and chains sell consistency. Each segment has its own page that goes deeper into the pain points and how to fix them.

Soft drinks

  • Milk tea and fruit tea
  • Bottled coffee
  • Juice and soft drinks

Trust signalsOne look tells you the flavor, the chill and the freshness.

  • Short design lifecycles
  • Everyone chases trends, so brands end up looking alike
Explore this segment

Alcoholic beverages

  • Craft beer
  • Wine
  • Traditional spirits and regional specialties

Trust signalsOrigin and craftsmanship make the perceived value.

  • Advertising is tightly restricted by law
  • Local spirits are easily dismissed as unregulated goods
Explore this segment

Snacks and confectionery

  • Biscuits and sweets
  • Nuts and seeds
  • Packaged snacks

Trust signalsFun to look at, clear flavor, worth the money once you taste it.

  • The buying decision takes just a few seconds
  • Imported goods crowd the shelf
Explore this segment

Sauces and spices

  • Fish sauce
  • Chili sauce and other sauces
  • Dried spices

Trust signalsTraditional flavor and cleanliness show up together.

  • Family-recipe products look dated
  • Shoppers hesitate over goods with an unclear source
Explore this segment

Milk and dairy

  • Fresh milk
  • Yogurt
  • Cheese and butter

Trust signalsFresh, wholesome, with a clear source and clear nutrition.

  • Competing against very large brands
  • A single doubt about quality loses the customer
Explore this segment

Instant noodles, vermicelli and pho

  • Packaged noodles
  • Instant pho and vermicelli
  • Instant porridge

Trust signalsFast, yet still tasty and wholesome.

  • Dense shelves and tightly clustered prices
  • Seen as unhealthy food
Explore this segment

Frozen and ready-made food

  • Frozen seafood
  • Ready-made meals
  • Canned food

Trust signalsLooks fresh and tasty even through a layer of frost.

  • Packaging goes dull in the freezer
  • Shoppers suspect preservatives
Explore this segment

Specialty roasted coffee

  • Roasteries
  • Specialty whole beans
  • Drip bags and filter bags

Trust signalsThe growing region, the roaster and the brewing method are told clearly.

  • Origin stories all sound alike
  • Hard to explain why it costs more
Explore this segment

Tea and herbal products

  • Shan Tuyết tea and ancient-tree tea
  • Herbal tea
  • Tea bags

Trust signalsNatural sources and the refinement of the maker.

  • Easy to overstate health benefits
  • Gift sets slip into red-and-gold cliché
Explore this segment

Export and Halal food

  • Rice and agricultural exports
  • Halal canned food
  • Processed food for export

Trust signalsCertifications and international standards are plainly visible.

  • Overseas buyers can't read a story written in Vietnamese
  • A wrong label detail can get a shipment held
Explore this segment

Bakeries and bánh mì shops

  • Pastry and cake shops
  • Bánh mì shops
  • Mid-Autumn mooncakes and holiday cakes

Trust signalsFragrant, fresh from the oven, the same at every shop.

  • Great bread, but nobody remembers the shop's name
  • A different cake box for every occasion
Explore this segment

Restaurants and restaurant chains

  • Restaurants
  • Café chains
  • Central kitchens and delivery-only kitchens

Trust signalsThe same quality and the same feeling at every branch.

  • The more you open, the more you drift
  • New staff don't know the standard
Explore this segment
What changes06

What changes when Sinh Vũ is on your side?

Sinh Vũ doesn't promise revenue figures. The job is to bring the brand up to the level of the product's quality, so customers choose you sooner.

A great product that blends into the shelf

Shoppers recognize it from a distance and know at once what it is

You want a bigger shelf but lack the confidence

Clear packaging and a company profile to sit down with a distributor

Every new line means starting over

New lines follow a ready framework: quick to make, still recognizably one house

The founder has to inspect every venue

Branch managers get it right by following the guidelines

Roadmaps07

Services that fit your scale

Three roadmaps by scale. Every roadmap does the core first and the rest only when truly needed.

Further reading09

More on F&B, food and beverages

Free toolTouchpoint map for this industrySee the five stages customers pass through, where they drop off most, then rate the five touchpoints to fix first.Open the tool Free toolMandatory label check (Vietnam)Choose a product type, paste the label text or drop a photo of the label, and see which mandatory items under Vietnamese law are not found.Open the tool
FAQ10

Frequently asked questions

At minimum: positioning, a logo, colors, type, and the first things customers see, namely packaging or signage, the menu and a post template. If you plan to open a chain or run several product lines, you also need brand guidelines.

Settle the brand first. Bulk packaging print runs, die-cut tools and print colors are the costs hardest to undo, and doing them first usually means reprinting.

Goods sold on the domestic market must carry, in Vietnamese, the product name, the name and address of the responsible organization and the origin, plus mandatory content specific to each product group (Article 10 of Decree 43/2017/ND-CP, as amended by Decree 111/2021/ND-CP). The design should leave room for this from the start, not squeeze it in at print time.

Advertising of spirits at 15 degrees or above is banned (Article 5, clause 7 of the 2019 Law on Prevention and Control of Harmful Effects of Alcohol). Spirits from 5.5 to under 15 degrees and beer from 5.5 degrees may not be advertised in cultural or sports programs or on outdoor media, except for the signage of the business premises (Article 13). So packaging, labels and points of sale carry most of the storytelling. Have your lawyer review the final version.

You need guidelines with standards for spaces and objects: sign sizes, paint colors, menus, cups and uniforms, clear enough for a contractor elsewhere to get right.

The design phase usually takes a few weeks, not counting test printing and production. The duration of each item is listed on the matching service page.

Several. Hasmony (premium tea), Moon Coffee Bean (coffee), Phú Quý (instant noodles), Hưng Vân (Northwest specialties), Cháo Life, Hàng Xóm Tốt (central kitchen) and a number of food processors.

Tell Sinh Vũ about your product

A few lines about your product or venue and what is holding you back is enough. Sinh Vũ reads it and replies within one working day.