Media and creativity

Identity design for advertising and creative agencies

An agency sells thinking, so its own image is the first test.

Clients judge an agency first by how it presents itself. Sinh Vũ gives your agency a style that is recognizable at a glance, so you are chosen for how you think and not only for the quote.

A sample set of materials for an agency: a project page on a website, a company profile, a presentation and a corner of the office
Quick answer01

What does an advertising agency brand need?

Three things come first: a stance you can state in one sentence, a website with project pages that show how you think, and a set of profiles and presentations in the agency's own style. Those three decide whether clients see the agency as different before they hear a quote.

  1. A one-sentence stance

    What the agency believes, who it works for, and how it differs from other agencies.

  2. Project pages that show how you think

    Each project states the problem, the approach and the result, rather than just posting product photos.

  3. A profile and presentations in one style

    The company profile and the pitch deck are recognizably the agency's, not a generic template.

Business types02

Three kinds of agency, three problems

They all do creative work, but what clients buy from each kind differs, so the way each introduces itself differs too.

Brand agencies

Their customersBusinesses that want a partner to think alongside them over the long term.

Brand challengeShow how you think and how you work, so clients trust you before handing over a big job.

Commercial film producers

Their customersBrands and other agencies looking for a team to shoot and edit a campaign.

Brand challengeA sample film and project pages distinctive enough to set you apart from other production houses.

Design studios

Their customersSmall and mid-sized businesses that need a design team who work lean and fast.

Brand challengeState your style and the scope of work you take on, so you aren't compared on the quote alone.

Pain points03

Four pain points specific to agencies

These are the places where agencies lose clients, and where creative talent alone can't save them.

03

Project pages with nothing but nice photos

Clients view a project but don't understand the problem, the approach, or the agency's role.

Rewrite each project in three parts: the problem, the approach and what the agency did, all in one consistent layout.

Start from this problem
Customer journey04

At which stage do agencies lose the most clients?

At the Look closer stage. A client who has the agency's name opens the website and the profile. If the latest project is old or doesn't show how the agency thinks, the client moves on to another agency.

Where customers are most often lostLook closer
Do this now
  1. Put three to five signature projects at the top of the project page, each telling the problem and the approach.
  2. Update with your newest project at least every quarter, so clients see the agency is at work.
  3. Write a page about how you work, so clients know in advance what they will do with the agency.
Touchpoints05

Five touchpoints to do first

Touchpoints are the places where clients see the agency before they meet. You don't need to do everything at once. These five decide most of whether a client invites the agency to a pitch round.

  1. Website and project pages

    Clients usually open the website right after hearing the agency's name.

  2. Company profile

    It gets sent on and forwarded to other decision makers at the client.

  3. Pitch presentation

    It is when clients see how the agency thinks and how it speaks.

  4. Team profiles and the careers page

    Good people choose an agency by the image the agency presents of itself.

  5. Office

    A client who comes for a meeting sees the agency's taste in the office.

Roadmap06

Where Sinh Vũ suggests you start

Listed in the order to do them. Stance comes first and image second, because a handsome image with no stance still gets compared on the quote.

  1. Brand strategy and positioning consulting

    Settle the stance and the target clients: how this agency differs from the others.

  2. Logo and Brand Identity Design

    Name, mark, color and type that carry the stance you just settled.

  3. Corporate capability profile design

    A company profile and a presentation template for every pitch.

  4. Brand website design

    A website and project pages that show how you think.

  5. Brand guidelines handbook

    As the team grows: guidelines so newcomers still produce work in the agency's style.

Projects07

The projects closest to agencies

Sinh Vũ has not published a true advertising agency project. The three below are the closest: a growth consulting firm, an online advertising network, and Sinh Vũ itself rebuilding its own brand.

GrowSteak, the signature of growth
Marketing & Sales Automation

GrowSteak, the signature of growth

GrowSteak is the first agency in Vietnam to reach HubSpot Platinum Partner status, selling B2B companies the hardest thing there is: sustainable growth…

View case

A company that sells something intangible has only its brand as tangible proof. GrowSteak settled its position before any mark was drawn, so the design was approved within a single morning.

Moore, the arrow inside the name itself
Online advertising

Moore, the arrow inside the name itself

In 2007 Moore Corp built Vietnam's first online ad network, which meant its mark had to live on other people's pages…

View case

An ad network's mark lives on other people's materials, so it must detach cleanly and be recognized in a very small tile. Moore stretches the last e into an arrow that can be pulled out and used alone.

Sinh Vũ, its own proof
Internal project

Sinh Vũ, its own proof

Brand identity studio Sinh Vũ becomes its own toughest client, rebuilding its identity from strategy to studio space and the operating system behind it.

View case

A studio that builds brands for others must pass the same test it sets for clients. Sinh Vũ asked itself how it differs from a logo workshop, then settled its position before drawing.

Further reading08

More on advertising and creative agencies

Free toolTouchpoint map for this business modelSee the five stages customers pass through, where they drop off most, then rate the five touchpoints to fix first.Open the tool Free toolPalette checkEnter color codes or drop a logo and see whether text is readable, whether print goes dull, and what people with color vision deficiency see.Open the tool
FAQ09

Frequently asked questions

Only if the current logo doesn't express your stance or doesn't work at small sizes. If it is merely dated, you can keep the name and the mark and refresh the profile and the website first.

It should include the agency's stance, how it works, three to five signature projects told as problem and approach, the team, and contact details. It shouldn't be just a collection of product photos.

Show how you think and how you work before talking about the quote, through project pages, the profile and the first conversation. Clients who understand where an agency differs are less likely to line agencies up like commodities.

Fewer, told in depth, is better than many with only pictures. Three to six signature projects, each with the problem, the approach and the agency's role, is enough for a client to decide.

Yes. The studio's brand should express how it works, while a client's project should express the client. That boundary lets clients view the work without mistaking the studio's style for something laid over everything.

Tell Sinh Vũ about your agency

A few lines about your organization, your clients and what is holding you back is enough. Sinh Vũ reads and replies within one working day.