Perspective · Values

How much to invest in branding is enough

The most common question, but few ask it correctly: enough compared to what, and at what stage?

Quick summary

There is no fixed ratio that is correct for every business. The brand budget needs to align with the specific challenge of each stage: building brand identity, expanding market share, or protecting an existing position. Investing at the wrong time, whether too much or too little, is wasteful.

The question about brand budget is often posed as if there is a standard number waiting to be referenced. But the real question is not "how much," but "enough to solve which problem, at which stage." Without those two elements, all numbers are meaningless.

Why the decision stage matters most

A newly established business and a business expanding into a second market face two completely different branding challenges. Different challenges require different budgets, both in scale and allocation. Investing as if in a growth phase while still validating the product is a waste of money. Being frugal like in the startup phase while needing to capture market share is self-restraining.

A more useful way to ask the question: what is your brand being asked to do in the next 12 months, and is that budget sufficient to accomplish that?

Stage one: build the identity foundation

Here, the business has no or just has a product, is validating the market, and does not have stable revenue. The branding challenge at this point is to lay the foundation: positioning clearly enough to speak to the right people, and visual identity consistent enough to start accumulating recognition.

The scale of investment at this stage does not need to be large, but it needs to be in the right order. Strategy-first, meaning strategy before identity, is a principle that does not change with the budget. Doing it the other way around, having a logo first and then finding positioning later, is the most common reason for having to redo everything after 18 to 24 months, at a cost much higher than doing it right from the start.

At this stage, what needs to be avoided is investing in a comprehensive brand system before you are sure who you are selling to and what message you are conveying. That is a bet on an unproven positioning.

75%users assess the reliability of a business through website design. Source: Stanford Web Credibility Research, 2002 to 2004.

Phase two: systematic investment during growth

The business has a product accepted by the market, revenue is starting to stabilize, and is preparing to expand, whether through distribution channels, geography, or product categories. This is the stage where the brand has the highest leverage.

Reason: new customers are encountering you for the first time, impressions are formed in an instant, and a consistent brand is what determines whether marketing expenses accumulate or not. According to a 2018 McKinsey study of 300 companies over 5 years, businesses that ranked high in design reported revenues exceeding the industry average by 32 percentage points and total shareholder returns exceeding 56 percentage points.

In the growth phase, investment in the brand should include the entire system, not just the logo and colors, but also the brand language, application rules, and guidelines clear enough for the team to execute without needing to ask each time. Brand guidelines should not be unused; that is money wasted.

+32 points%revenue growth compared to the industry average in companies ranked highly for design. Source: McKinsey, The Business Value of Design, 2018.
85% / 30%85% of organizations have brand guidelines, but only about 30% implement them consistently. Source: Marq (Lucidpress) and Demand Metric, 2021.

A brand is the perception in the hearts of customers about your product, service, or company. You cannot control that perception, but you can influence it.

Marty Neumeier, The Brand Gap

Phase three: protecting position and achieving higher valuation

The business already has market share and is facing competitors copying or pressure from below to reduce prices. This is the stage where the brand shifts from an identity tool to a pricing tool.

Kantar BrandZ has measured: brands that customers rate as "meaningful and different" receive prices that are 38% higher than competitors on average. This difference does not come from simply having better products, but from perceptions built up over time.

At this stage, brand investment is no longer aimed at "making people know who you are" but rather at "making people willing to pay more when buying from you instead of from competitors." This is a different challenge that requires deeper consistency rather than broad coverage.

+38%the higher price that "meaningful and different" brands can achieve compared to the average competitor. Source: Kantar BrandZ, around 2020.

The most common mistake: investing in the wrong order

It is not about investing too much or too little, but rather investing in the wrong order and at the wrong time; this is the most common reason for loss that Sinh Vũ encounters when taking on rebranding projects.

The most common wrong order:

  • Creating a logo before having a clear positioning results in a beautiful logo that says nothing, and it needs to be redone as the business grows.
  • Investing in a complex identity system before validating the market: products become irrelevant, and the entire design no longer fits.
  • Cutting the brand budget at the right stage of expansion: marketing runs strong but does not accumulate because of inconsistent identity.
  • Rebranding because the boss likes it rather than because the business is facing real issues: it wastes money without solving the problem.

Byron Sharp in his book How Brands Grow points out that distinctive brand assets only create mental availability when they are consistently repeated over time. This means: a small budget but steady, consistent investment is often more effective than a large budget that is intermittent.

Questions to size your budget

Instead of looking up a standard number, answer these three questions before deciding on the scale of investment.

One: what is your brand being asked to do in the next 12 months, namely initial identity, expanding market share, or protecting position and increasing valuation? Different challenges require different budgets and investment categories.

Two: if you do not invest or invest less, what is the opportunity cost? A business expanding with inconsistent identity is wasting marketing money without accumulating anything. That cost is often much greater than the cost of timely investment in the brand system.

Three: what are you buying when you invest in the brand? If the answer is "a beautiful logo," you are buying the least valuable thing. If the answer is "the ability to sell at a higher price, expand faster, and retain customers longer," you are asking the right question.

Note on the data: the figures +32 percentage points (McKinsey) and +38% (Kantar) are results from large-scale studies with clear methodologies, but measured on a group of businesses that already have a certain scale. For small and medium enterprises in Vietnam, there is no equivalent domestic study. These figures should be used as directional indicators, not as forecasts for specific cases.

References

McKinsey & Company, The Business Value of Design, 2018. Kantar BrandZ, global brand report, ~2020. Lucidpress/Marq & Demand Metric, State of Brand Consistency, 2016/2019. Marty Neumeier, The Brand Gap. Byron Sharp, How Brands Grow.

Frequently asked questions

Do small businesses need to invest in branding from the start?

Yes, but at the appropriate scale. In the early stages, a comprehensive brand system is not necessary, but a clear positioning foundation and sufficiently consistent identity are needed to accumulate recognition. Completely overlooking this means that each time you expand, you have to start over, costing twice as much.

What is a reasonable ratio of brand spending to revenue?

There is no fixed number that applies to all industries and stages. Typically, growing businesses allocate brand budgets (including design, content, and identity communication) between 5 to 15% of the total marketing budget, depending on the level of competition and market position. More important than the ratio is consistency: a small budget but steady investment is often more effective than a large one-time investment that is then forgotten.

When should you significantly increase your branding budget?

When a business is preparing to enter a new market, launch a new product, or realizes that brand awareness is lagging behind competitors. These are the moments when the brand has the highest leverage: new customers are encountering you, first impressions are formed, and the cost of correcting misperceptions later is much higher than timely investment.

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