Choose the pricing method based on whether the scope is clear and whether the need is one-time or ongoing.
Paying per project is appropriate when the scope is clear and there is a specific deliverable, such as a brand identity package. Paying by the hour is suitable when the work is still vague and likely to change during execution. Paying monthly (retainer) is appropriate when there is a continuous and regular need, such as maintaining a brand or producing content regularly. Choosing the wrong model can lead to stress later.
This question often arises after deciding what to do. Choosing the right pricing method helps both parties feel comfortable and focus on quality rather than arguing about the scope.
Paying a flat fee per project is appropriate when the work has a defined output and the number of revisions is agreed upon in advance, such as designing a brand identity or a website. You know the total cost upfront, but you need to describe the scope in detail to avoid additional charges.
Hourly billing is appropriate when the scope is unclear or likely to change during the process, such as in the exploration or consulting phase. It is flexible but requires trust and time tracking, making it difficult to estimate total costs. With a fixed budget, this model is less reassuring.
A retainer, which involves paying a fixed monthly fee, is suitable when there is a continuous and steady demand: maintaining identity, regularly producing publications, and ensuring consistency across multiple channels. It provides you with a dedicated team without needing to negotiate each task, but it can be wasteful if the demand is sporadic.
Sinh Vũ proposes a model based on the nature of the work, not forcing a one-size-fits-all approach. A branding project typically follows a complete package with milestones, while brand maintenance and operations align with a retainer. The important thing is that the model is clearly stated upfront, ensuring transparency in value and pricing from the start.
Topic: Payment by project, hourly, or monthly; which method to choose?. Sinh Vũ guide, sinhvu.com
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If you have marked most of the signs above, this is the time to discuss in more detail. Sinh Vũ can help you review and propose a direction.
Compile pricing models for agencies and design studios (industry guidelines on project, hourly, retainer, value-based). This article discusses the principles of choosing a model without stating specific prices.
Not necessarily. With consistent and high demand, a retainer is often cheaper than calculating each task individually because it saves negotiation time and maintains a team that understands the brand. However, if demand is sparse, paying monthly is a waste.
This only arises when exceeding the agreed scope or number of revisions. That is why a clear scope description and transparent revision terms are important, so no one is caught off guard along the way.