Package 01 · Direction

Know what to do first

Your business has been running for a while, but the logo, website and printed materials all look different. You want to know what to fix first before spending a lot on design or advertising.

  • 3 to 5 weekstimeline
  • 3parts of work
  • 9approvals by you
  • 6items you receive
  1. 1Brand audit
  2. 2Brand strategy
  3. 3Brand workshop
The steps

Part by part, approved step by step

When a step needs approval, Sinh Vũ waits for you to approve before going on. Tap each step to see what Sinh Vũ does and what you approve. Weeks are estimates, and some parts run in parallel.

Steps with this mark need your approval.

  1. Part 1 · Weeks 1 to 2

    Brand audit

    Review your whole brand as it is today, show what is inconsistent and what to fix first.

    What you prepare: Access to the social pages, website and sales channels you run today.

    1. Agree on what to reviewYou approve

      List of parts to review, tied to your business goals.

      Sinh Vũ does

      Choose with you which parts to review and why, tied to your business goals.

      You approve

      Agree on the list of parts to review.

    2. Check every place customers meet the brand

      List of every place customers meet the brand, each inconsistency photographed.

      Sinh Vũ does

      Go through the website, social media, signage and printed materials. Photograph every inconsistency.

      You approve

      No approval needed at this step.

    3. Ask your staff, look at competitors

      Findings from both sides: how staff see the brand, what competitors are doing.

      Sinh Vũ does

      Ask staff how they understand the brand. Look at what competitors are doing.

      You approve

      No approval needed at this step.

    4. Report and task listYou approve

      Report with a task list, most urgent first.

      Sinh Vũ does

      Sum up what was found, with a task list over time, most urgent first.

      You approve

      Review and accept the report.

    5. Present to your teamYou approve

      A presentation to your team, every task on the list has an owner.

      Sinh Vũ does

      Present the findings to your team and assign each task to an owner.

      You approve

      Confirm everything is received.

    You receive
    • Report with a photo of each inconsistency
    • Task list in order of priority
  2. Part 2 · Weeks 2 to 4

    Brand strategy

    Decide who your brand is for, how it differs from competitors and what to say to customers.

    What you prepare: A list of people Sinh Vũ should interview and when they are free. The timeline depends a lot on this.

    1. Interviews and research

      Interview notes and a comparison with competitors.

      Sinh Vũ does

      Interview leaders and sales staff. Look at what the brand has today and what competitors are doing.

      You approve

      No approval needed at this step.

    2. Draw out what mattersYou approve

      Summary of three customer problems and three things you do better.

      Sinh Vũ does

      Sum up three problems your customers face and three things you do better than competitors, each with evidence.

      You approve

      Review and agree on the findings.

    3. Positioning meetingYou approve

      Positioning statement agreed by leadership.

      Sinh Vũ does

      Work with the decision makers to agree where the brand stands, before writing a single word.

      You approve

      Agree on the positioning statement.

    4. Write it upYou approve

      Document with the positioning statement and what to say to customers.

      Sinh Vũ does

      Write the document: positioning statement, how product lines are arranged, what to say to customers.

      You approve

      Approve the document.

    5. Try it on one real channelYou approve

      One channel already using the document, your team knows how to continue.

      Sinh Vũ does

      Guide your team to use the document on one real channel, so it does not end up in a drawer.

      You approve

      Accept and receive the handover.

    You receive
    • Brand strategy document
    • Presentation to share with your staff
  3. Part 3 · Week 5

    Brand workshop

    A guided working session where leaders and team agree on the direction of the brand.

    What you prepare: Six to ten decision makers, present for the whole session.

    1. Prepare before the sessionYou approve

      Agenda sent in advance, everyone knows what to prepare.

      Sinh Vũ does

      Read your current brand documents. Send the agenda and what everyone should prepare in advance.

      You approve

      Agree on the agenda.

    2. The working session

      What the leadership agreed during the session.

      Sinh Vũ does

      Lead the session part by part until everyone agrees.

      You approve

      No approval needed at this step.

    3. Send the summaryYou approve

      List of decisions after one day, full summary after five days.

      Sinh Vũ does

      Send the summary: positioning statement, core values, customer profile, brand personality and next tasks.

      You approve

      Accept the summary.

    You receive
    • Summary of what was agreed
    • Photos of the boards from the session
Acceptance

Each part is done when it meets every point

These points go into the proposal. You check each one, and sign off the part once all are met.

  1. Part 1 · Weeks 1 to 2

    Brand audit

    Signed off at stepPresent to your team

    You receive
    • Report with a photo of each inconsistency
    • Task list in order of priority
    Done when
    • Every inconsistency comes with a real photo or screenshot, not general comments.
    • The task list falls into three groups: now, this quarter, later. Each group is in order.
    • Your team has heard the presentation and had every question answered.
  2. Part 2 · Weeks 2 to 4

    Brand strategy

    Signed off at stepTry it on one real channel

    You receive
    • Brand strategy document
    • Presentation to share with your staff
    Done when
    • A decision maker agrees to the positioning statement in writing.
    • The brand messages can be used on a real channel straight away, with no further edits.
    • Every claim about the brand has real evidence behind it, none is just a wish.
  3. Part 3 · Week 5

    Brand workshop

    Signed off at stepSend the summary

    You receive
    • Summary of what was agreed
    • Photos of the boards from the session
    Done when
    • List of decisions sent within one day, full summary within five days.
    • Everyone who attended receives the summary.
    • Every task in the summary names who is responsible.
The package is done when all 3 parts are met9 acceptance points · 6 deliverables

You have a list of tasks in order of priority. Your leaders share the same understanding of the brand.

Why a package

Hire task by task or take a package

The same services either way. The difference is the order of the work and how many suppliers you deal with.

  • 1person on the project, one contractinstead of 3 separate suppliers
  • 9approvals by you, in the right orderinstead of approving each task on its own
  • 6items you receive, kept in one placeinstead of files scattered around
  • Order

    Each task is done when it is needed. Most often the logo comes first and the direction later, so the logo has to be redone.

    The direction is agreed first and the design follows it. No money spent on redoing.

  • Who you work with

    Each task has its own supplier, and each supplier reads the brand differently.

    One person from Sinh Vũ follows the project from the first meeting to handover.

  • Approval

    Each task is approved on its own, so it is hard to see whether they fit together.

    You approve step by step on the project page and always know where things stand.

  • Source files

    Files sit in many places and you have to ask for them.

    Every file is kept in one place, stored long term by Sinh Vũ on Google Drive.

Cost

Cost by the work

Sinh Vũ does not set one price per package, because a ten-page website is not the same work as a thirty-page one. After hearing your needs, Sinh Vũ sends a proposal with the cost of each task. You can add or remove tasks, and you pay nothing outside the proposal.

  • The proposal lists the cost of each task
  • Paid in two instalments
  • Add or remove tasks before signing
See how Sinh Vũ prices work